Terms of Service

Effective date: April 6, 2026
Last updated: April 6, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by BaKey OÜ ("Company", "we", "us", or "our"), including any purchases, digital products, support communications, and related services made available through our online store.

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use this website or purchase any products or services from us.

1. Company Information

BaKey OÜ
Registration number: 17412818
Country of registration: Estonia
Support email: support@brw-stars.store
Abuse / legal contact: abuse@brw-stars.store
Registered address: Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7-557, 10117

2. Scope of These Terms

These Terms apply to all visitors, customers, and users of our website and services. They govern your use of our storefront, your communications with us, and any purchase of digital content, digital goods, or related services offered through the website.

Additional policies published on our website, including our Privacy Policy, Refund Policy, Delivery Policy, and any product-specific notices, form part of these Terms where applicable.

3. Eligibility

By using our website, you represent and warrant that:

  • you are legally capable of entering into a binding agreement;
  • all information you provide is true, accurate, and complete;
  • you will use the website and any purchased products only in accordance with applicable law and these Terms.

We reserve the right to refuse service, cancel orders, or restrict access where we reasonably believe that a customer has provided false information, violated these Terms, engaged in abuse, or used the website in an unlawful or harmful manner.

4. Nature of Our Services

Our website is operated as an online store hosted through Shopify. We may offer digital goods, digital content, account-related support services, customer service, and other related offerings from time to time.

All products and services are offered subject to availability, operational capacity, fraud review, payment verification, and these Terms. We reserve the right to modify, suspend, or discontinue any product, listing, feature, price, or offering at any time, to the extent permitted by applicable law.

5. Product Information

We aim to present product descriptions, specifications, images, and related information as accurately as reasonably possible. However, product descriptions and website content may contain typographical errors, inaccuracies, or omissions.

Nothing on the website shall be interpreted as a guarantee of uninterrupted availability, compatibility with every third-party platform, or continued access to any third-party environment, service, or ecosystem.

Customers are responsible for reviewing product descriptions carefully before purchase and for ensuring that the selected product is suitable for their intended use.

6. Orders

Placing an order on the website constitutes an offer to purchase a product or service subject to these Terms. An order is not accepted until payment has been successfully received and we have confirmed or begun processing the order.

We reserve the right to reject, limit, place on hold, or cancel any order at our discretion, including where:

  • pricing or listing information is incorrect;
  • the product is unavailable;
  • fraud, abuse, or unauthorized activity is suspected;
  • payment cannot be verified;
  • compliance or legal concerns arise.

If an order is canceled after payment, the matter will be handled in accordance with our Refund Policy and applicable law.

7. Prices and Payment

All prices displayed on the website are shown in the currency indicated at checkout unless otherwise stated. Prices may be changed at any time before an order is placed.

By submitting payment, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and complete.

Payment processing may be handled by Shopify, payment gateways, payment processors, or other third-party providers. We do not necessarily store full payment card details ourselves.

8. Delivery and Fulfillment

Because our store offers digital goods and related services, delivery is generally performed electronically, digitally, or through direct communication using the contact details provided by the customer.

Estimated processing or fulfillment times, where stated, are estimates only and may vary depending on product type, order volume, verification requirements, fraud checks, and customer responsiveness.

A product or service may be considered delivered or fulfilled when any of the following occurs:

  • the digital product has been sent to the email address or contact method provided by the customer;
  • access details or delivery instructions have been communicated to the customer;
  • the customer has received the relevant digital information or files;
  • the service requested by the customer has been completed.

Customers are responsible for providing accurate contact information and for checking their email inbox, spam folder, and other delivery channels used in the order process.

9. Customer Responsibilities

You agree to use our website and services lawfully, responsibly, and in good faith. You must not:

  • use false, misleading, or stolen identity or payment information;
  • attempt unauthorized access to the website, systems, or customer data;
  • engage in chargeback abuse, refund abuse, or fraudulent conduct;
  • interfere with the operation or security of the website;
  • misuse customer support, legal, or abuse-report channels.

You are solely responsible for your own use of any purchased product after delivery, including compliance with any third-party rules, platform rules, software requirements, service restrictions, and applicable law.

10. Third-Party Platforms and Rights

Our website may refer to third-party products, games, brands, services, or platforms for identification or compatibility purposes only, where applicable.

Unless expressly stated otherwise, we are not affiliated with, associated with, authorized by, endorsed by, or officially connected with any third-party company, publisher, platform, or intellectual property owner.

All third-party names, trademarks, logos, service marks, game titles, product names, and related rights remain the property of their respective owners.

11. Intellectual Property

All content on this website, except third-party marks or materials lawfully referenced where applicable, is owned by or licensed to BaKey OÜ and protected by intellectual property and unfair competition laws.

You may not copy, reproduce, republish, modify, distribute, scrape, mirror, or exploit any part of the website or its content without our prior written consent, except as permitted by law.

12. No Warranty

To the maximum extent permitted by applicable law, the website, products, and services are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from delays. We also do not guarantee uninterrupted operation of any third-party platform, service, or environment that may affect a customer’s use of a purchased product.

To the extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by applicable law, BaKey OÜ and its directors, officers, employees, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, loss of business, loss of data, loss of goodwill, service interruption, or third-party enforcement actions arising out of or related to the use of the website, products, or services.

To the maximum extent permitted by law, our total liability arising out of or relating to any order or these Terms shall not exceed the amount actually paid by the customer for the specific order giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Refunds, Returns, and Cancellations

Refund eligibility, cancellations, non-delivery claims, duplicate order handling, and other post-purchase issues are governed by our separate Refund Policy.

Customers are responsible for reviewing the Refund Policy before placing an order.

15. Fraud Prevention and Compliance

We reserve the right to conduct fraud screening, identity verification, payment verification, and order review where reasonably necessary to protect our business, customers, processors, partners, or legal interests.

Where fraud, abuse, unauthorized activity, or legal risk is suspected, we may delay fulfillment, request additional verification, restrict access, cancel an order, or report the matter to relevant payment providers, platforms, advisors, or competent authorities where appropriate.

16. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal data.

17. Suspension and Termination

We reserve the right to suspend or terminate access to our website, refuse service, cancel orders, or restrict future transactions where we reasonably believe that a user has violated these Terms, acted unlawfully, engaged in fraud or abuse, or created unacceptable operational, legal, or reputational risk.

18. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including technical failures, network interruptions, cyber incidents, third-party outages, processor failures, platform issues, government action, labor disputes, or other force majeure events.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements, product offerings, or operational practices.

When changes are made, we will update the "Last updated" date shown at the top of this page. Continued use of the website after updated Terms become effective constitutes acceptance of those updated Terms, to the extent permitted by law.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of laws principles.

If you are a consumer residing in the European Union, you may also benefit from any mandatory consumer protections granted to you by the laws of your country of residence.

Any disputes arising out of or in connection with these Terms shall be subject to the competent courts of Estonia, unless otherwise required by applicable consumer protection law.

21. Contact

If you have questions about these Terms, please contact us:

BaKey OÜ
Reg. No.: 17412818
Support: support@brw-stars.store
Abuse / legal: abuse@brw-stars.store
Address: Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7-557, 10117